Claim and Case Airbnb Bot

Claim and Case Airbnb Bot is an internal automation tool built with Google Apps Script for a small Airbnb property management team. It connects a private LINE group chat to a private Google Sheet so the team can log guest damage claims, reviews, repair and cleaning reports, and payment confirmations without manual data entry.

What it does

• Reads new messages from one private LINE group through the LINE Messaging API webhook.
• Writes structured rows (room, date, issue, status, amounts) into the team's private Google Sheet.
• Saves photos and files shared in the group to a private Google Drive folder organized by month and room.
• Sends a daily summary message back to the same LINE group.

Who uses it

The bot is used only by its owner and the owner's own team. It is not offered to the public.

Google permissions

The bot requests access only to the owner's own Google Sheets and Google Drive files, and only to store the data described above.

See the Privacy Policy. Contact: [email protected]